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Jul 27, 2017

Kathryn Moore joins us and discusses the difference between omnichannel vs interconnected retail. She’s got one foot in today and one foot in tomorrow each day. An Atlanta native and originally a thespian she learned how to try things on stage, something which she brings to the office. She shares that you can only...


Jul 20, 2017

Jerry Roberts joins us and discusses his history in retail which is really the recent history of the retail industry. He spent time at Radio Shack and Walden Books and Borders going from specialty retail to big box retail in it’s early heyday. Radio Shack was his first real P&L giving him great business training....


Jul 13, 2017

Recorded at CX Retail Exchange, Paul Stone joins us and discusses how his participating in the grand slam of turkey’s helps him get into the mind of the Cabela’s customer. The core customer either loves to hunt, fish, camp or shoot and loves the outdoors. There is no daylight between the brand and the customer for...


Jul 6, 2017

Recorded at CX Retail Exchange Gene Lunger joins us and shares how important it is to not only sell furniture but manufacture furniture in the United States of America. Noting that the US is overstored, Gene shares that while there is no certainty, furniture is a bit insulated from the greater in-store retail narrative...


Jun 29, 2017

Ted Graham joins us from C2 to discuss doing new and different things as it relates to the company, the industry, the brand and general society. Regarding self driving- hands off the wheel or assisted driving experiences are on the table for 2017. Full automation will be here sooner than you think in Ted’s words....