Bestselling author and former CX and social media leader at
McDonald's, Discover, and Humana, Dan Gingiss, and CCW Digital
writer and analyst, Matt Wujciak talk about emerging engagement
channels in CX, marketing, and customer service.
By providing members with a complimentary, 24/7/365 opportunity to engage with countless, exclusive online resources and a series of award-winning conferences at which they can interact without wires, CCW Digital will create a better, more empowered breed of call center professionals that will deliver a better, more satisfying experience for customers and business stakeholders.